Terms of service

Terms of Service

Last Updated: July 13, 2026

Welcome to Penn Carrison Apparel Co. ("Penn Carrison," "we," "our," or "us"). These Terms of Service govern your access to and use of our website, www.penncarrison.com, and all products and services offered through it.

By visiting our website or placing an order, you agree to be bound by these Terms of Service. If you do not agree, please do not use our website.

1. Eligibility

By using our website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian.

2. Products

We strive to display our products as accurately as possible. However, due to differences in screen settings and photography, actual product colours and appearance may vary slightly.

All products are subject to availability. We reserve the right to discontinue or modify products without prior notice.

3. Orders

When you place an order, you are making an offer to purchase our products.

We reserve the right to:

  • Accept or decline any order.
  • Cancel orders due to pricing errors, stock availability, suspected fraud, or any other reasonable circumstance.
  • Limit quantities purchased per customer.

You will receive an email confirmation once your order has been accepted.

4. Pricing

All prices displayed are in the applicable currency shown on our website.

Prices are subject to change without notice.

Shipping charges, taxes, customs duties, or import fees (where applicable) are calculated separately during checkout.

5. Payment

We accept secure online payments through trusted payment providers integrated with Shopify.

By submitting payment information, you confirm that you are authorized to use the selected payment method.

6. Shipping

Delivery times provided are estimates only.

Penn Carrison Apparel Co. is not responsible for delays caused by:

  • Courier services
  • Customs clearance
  • Weather conditions
  • Public holidays
  • Events beyond our reasonable control

Risk of loss transfers to the customer once the order has been handed over to the shipping carrier.

7. Returns & Exchanges

All exchanges are subject to our Return & Exchange Policy.

Please note:

  • We do not offer cash refunds.
  • Eligible items may only be exchanged under the conditions stated in our Return & Exchange Policy.
  • Customers should carefully inspect all purchases before completing checkout.

8. Intellectual Property

All content on this website, including:

  • Logos
  • Product images
  • Graphics
  • Text
  • Designs
  • Videos
  • Icons
  • Branding

is the property of Penn Carrison Apparel Co. and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without our prior written permission.

9. Acceptable Use

You agree not to:

  • Use the website for unlawful purposes.
  • Attempt to gain unauthorized access to our systems.
  • Upload viruses or malicious software.
  • Interfere with the operation or security of the website.
  • Copy or misuse our content.
  • Use false information when placing orders.

We reserve the right to suspend or terminate access for violations of these Terms.

10. Third-Party Services

Our website is powered by Shopify and may contain links to third-party websites or services.

Penn Carrison Apparel Co. is not responsible for the content, policies, or practices of third-party websites.

11. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

12. Limitation of Liability

To the fullest extent permitted by law, Penn Carrison Apparel Co. shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

Our total liability shall never exceed the amount paid for the product giving rise to the claim.

13. Changes to These Terms

We may update these Terms of Service from time to time.

Any changes will become effective immediately upon publication on this page. Continued use of the website constitutes acceptance of the revised Terms.

14. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the Republic of Ghana.

Any disputes arising from these Terms shall be subject to the jurisdiction of the courts of Ghana.

15. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Penn Carrison Apparel Co.

Email: penncarrison@gmail.com

Phone: +233 53 046 9612 | +233 53 045 6048

Address:
Oyarifa Mall
0687 Oyarifa Road
GM-226-7384
Accra, Ghana